Payment Policy
Accepted Payment Methods
We currently accept the following payment options at checkout:
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Credit Card (CC) — Visa, Mastercard, American Express
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Apple Pay — Fast, secure checkout on supported Apple devices
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Google Pay — Quick checkout on supported Android/Chrome devices
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Shop Pay — Accelerated checkout via your saved details
Tip: For the fastest checkout, use Apple Pay, Google Pay, or Shop Pay where available.
Currency, Taxes & Receipts
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All prices are shown in CAD unless stated otherwise.
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Applicable GST/HST/PST (where relevant) is calculated at checkout.
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You’ll receive an order confirmation and receipt by email after payment.
Security
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Payments are processed by vetted providers using encrypted connections.
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We do not store full credit card details on Videsso’s servers.
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Additional verification (e.g., bank security checks) may be required to protect you against fraud.
Authorization & Charges
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Your card/wallet may show an authorization hold when you place an order.
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You’ll be charged when the order is confirmed. If an item cannot be fulfilled, we’ll void or refund the relevant amount.
Failed Payments & Troubleshooting
If your payment fails, please try:
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Checking your billing address and card details,
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Trying a different browser/device,
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Using another method (Apple Pay, Google Pay, Shop Pay, or another credit card),
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Contacting your bank to approve the transaction.
Still stuck? Email Info@videsso.com with your order number and a short description.
Refunds
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Approved refunds are issued to your original payment method.
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Processing time can vary by provider; please allow your bank/wallet time to post the funds.
Chargebacks & Disputes
We’re here to help—please contact Info@videsso.com first so we can resolve any issue quickly. If a chargeback is filed, we’ll provide documentation to your bank for review.
Updates
We may add or remove payment options from time to time. The methods displayed at checkout are the most up to date.